SpinBoss Casino – Terms and Conditions

Return to SpinBoss to explore our full range of games, promotions and tools.

1. Eligibility

You must be at least 18 years old and legally allowed to gamble in your country of residence. SpinBoss accepts UK residents and applies player-protection standards consistent with UK regulatory expectations.

2. Account Registration

You may hold only one account. Identity verification (KYC) is mandatory in line with our AML policy.

3. Deposits and Withdrawals

Deposits are credited instantly. Withdrawals are processed within 24 hours and paid to the original method where possible. Currency is Pound Sterling (£) by default for UK customers.

4. Bonuses

All promotional offers are subject to our separate bonus terms and conditions, including wagering requirements and game contributions.

5. Fair Play

All games use certified random number generators. Any form of cheating, collusion or use of prohibited software will result in account closure.

6. Responsible Gaming

SpinBoss is committed to safer gambling. Players can set deposit, loss and session limits, take a break or self-exclude. Read our responsible gaming page.

7. Privacy

We process personal data in accordance with our privacy policy and UK GDPR.

8. Governing Law

These terms are governed by the laws of England and Wales. Disputes may be referred to IBAS for independent adjudication.

9. Definitions

In these terms, "SpinBoss", "we", "us", and "our" refer to SpinBoss Ltd, the operator of SpinBoss Casino. "Player", "you", and "your" refer to any individual who registers an account or accesses the website. "Services" includes the casino, live casino, and sportsbook accessible at spinbosscasino.org.uk and any related mobile experience.

10. Account Funding and Currency

Accounts are denominated in Pound Sterling (£) for UK customers. Minimum deposit is £10 across all supported methods. Maximum deposit per transaction is £25,000 (higher limits are available for verified VIP players via your account host).

11. Withdrawal Policy

All withdrawals are processed within 24 hours subject to KYC verification. Withdrawals are paid to the original deposit method wherever possible (a "closed-loop" approach widely used across the UK industry). We reserve the right to request additional documentation including but not limited to government photo ID, proof of address dated within the last three months, and source-of-funds evidence as set out in our AML policy.

• Minimum withdrawal: £20.
• Maximum withdrawal per week: £25,000 for standard accounts; uncapped for VIP Diamond.
• Pending withdrawals can be reversed within the first hour to continue play; after that they are locked in for processing.

12. Inactive Accounts

An account is classified as inactive after 12 consecutive months without a login. After this period we will write to the registered email and reasonable steps will be taken to return any remaining balance. There are no dormant-account fees at SpinBoss.

13. Promotions and Bonuses

Specific promotional terms are published in the bonus terms and conditions. Where there is conflict between a specific promotion's terms and these general terms, the specific promotion's terms prevail.

14. Prohibited Activity

• Use of automated software, bots, or scripts of any kind.
• Collusion between two or more accounts.
• Sharing account credentials with third parties.
• Bonus abuse, including patterns of low-risk wagering designed to clear bonus funds.
• Use of VPNs to bypass jurisdictional restrictions.
• Money laundering or third-party deposits.

Breach of any of the above will result in account closure, forfeiture of bonus funds, and where applicable a report to the UK National Crime Agency.

15. Intellectual Property

All content on the website, including game graphics, logos, text, and source code, is the property of SpinBoss Ltd or its licensors and is protected by UK and international copyright law. Players are granted a limited, non-exclusive, non-transferable licence to access the services for personal entertainment only.

16. Liability

To the maximum extent permitted by law, SpinBoss is not liable for indirect, consequential, or special damages arising from use of the services. Our maximum liability for any direct loss is capped at the amount of funds in your account at the time of the incident. Nothing in these terms limits liability for fraud, gross negligence, or death and personal injury caused by negligence.

17. Changes to These Terms

We may update these terms from time to time. Material changes will be communicated by email at least 14 days in advance. Continued use of the service after the effective date constitutes acceptance.

18. Complaints and Dispute Resolution

1. Raise the issue via live chat — most are resolved on first contact.
2. Escalate to a Customer Resolution Specialist if not resolved within 48 hours.
3. If unresolved within 8 weeks, refer to IBAS at ibas-uk.com.
4. You may also report concerns to the UK regulator, although it does not adjudicate individual disputes.

19. Severability

If any provision of these terms is held invalid or unenforceable, the remainder shall continue in full force and effect.

20. Contact

For all questions relating to these terms, please contact us. Read also the responsible gaming page and full privacy policy. Promotions are governed by the bonus terms; high-roller benefits by the VIP programme.

For questions, please contact us.